My blurbness is that this will be a short entry.
Went back to Borders on Sunday. The place was nearly empty. My guess is because it was a lovely day and we’ve had a meagerness in that area. And, in case you’re wondering, the wordform for the day includes “ness.”
Anyway, Borders wasn’t busy. I wanted to buy the new book Wild Trees, so I headed directly for the non-fiction wonderfulness display. Found the book.
But empty stores can turn into helpful-sales-people-time, which is OK with me, as long as they don’t pester. They didn’t. One sweet man trailed me (not unlike the woman of the week before) but didn’t annoy. He suggested quietly, he offered to fetch (his word) which made me nervous, so I counter-offered to follow. We did our dance thru the store and my original one book turned into six.
Nice. Now I have to die ANOTHER month earlier.
But here’s what was interesting. I had a coupon for 20% off one book, and I also knew that I was closing in on the $150 “Personal Shopping Day” amount. My helpful man was less helpful with the details of BordersRewards. Apparently, they are re-doing the program and things are changing. He needed help, so he called another sales person on their communication system (they all have earpieces and are ”connected”). She left her non-customer work (the store was still empty) and joined us at the front counter. Between the two of them, they knew marginally more than I did about how the program worked/works/will worked. This wasn’t their fault. I chose the “cusp” day to shop: the “big changeover,” which no one had explained to these nice people.
Upshot? They gave me my 20% off one book and told me that I could get “good” information by going to BordersRewards online. But not to worry, because they knew that I’d eventually receive an email with my Personal Shopping Day Rewards amount in it. When I finish this post, I’m going to visit the site and see what’s what.
They are such earnest people, and friendly, and they’re incredibly knowledgeable about their products. In spite of the hiccups in service that I’ve encountered, Bordersness will remain high on my choice of shopping adventures. Even if I do have to die sooner…!
